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Customer Overview

The Snack Monkey is a convenient way to order and pay for tickets and concessions right from your smart phone!  It is as simple as downloading the app, setting up an account, and ordering from your favorite venue; no more waiting in line, fumbling with cash, and missing the game.

When you download the app, you will set up an account with your mobile number and email address (email address is optional - to receive purchase receipts, an email is required).  Your account is set up and ready to use instantly! On your first order, you will be prompted to input your credit card payment info. Now you can make credit card purchases through The Snack Monkey app at all participating venues!



When you purchase tickets through The Snack Monkey, you receive a single use e-ticket code, in your app, for each ticket purchased.  Once you arrive at the gate, the attendant scans the e-ticket code(s) and you are in!  If you purchase tickets for someone that is arriving separately, simply screenshot and text them the picture of their e-ticket.  When they arrive at the gate, the attendant can scan their code to let them in.  It’s as simple as that!

Mobile Ordering

Mobile Ordering

Woman walking checking phone content in

Ordering concessions and other items through The Snack Monkey app is easy!  Just click on the venue’s menu, select the items you want, and click “Place Order”.  Your payment is immediately processed, and your order is sent to the concession stand - all without leaving your seat.  You will receive a text notification when your order is ready for pick up.  Simply walk up to the window and collect your items.  No cash, no lines, no sweat!

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